SMS Opt-In & Telephone IVR Consent
This page documents how callers to Mr Biryani Den can request a one-time SMS containing our online ordering link.
Customer SMS opt-in — Press 1 to agree
By pressing 1 after hearing the complete consent disclosure, you expressly agree to receive a one-time SMS from Mr Biryani Den containing the online ordering link you requested. You will receive one message per request; message frequency varies based on your requests. Msg & data rates may apply. Reply STOP to opt out or HELP for assistance. Press 2 to decline and return to the menu. Consent is not a condition of purchase.
Privacy Policy: View Privacy Policy · Terms: View Terms & Conditions
How callers request an SMS
- A customer calls Mr Biryani Den and hears the main phone menu: Press 1 for online ordering, Press 2 for catering and corporate orders, or Press 3 to speak to the restaurant team.
- When the customer chooses online ordering, the system plays the SMS disclosure below.
- The caller is invited to press 1 after the announcement to request a text message containing the ordering link. Pressing 2 returns to the main menu without requesting the message.
- For each affirmative request, the intended program sends one informational SMS to the mobile number from which the customer called. There is no recurring promotional subscription through this IVR option.
Consent is optional and is not required to make a purchase. Customers may order directly from our online ordering page without requesting an SMS.
SMS disclosure spoken by the IVR
“You have selected online ordering at Mr Biryani Den, operated by Pushpika Investments L L C. To receive one text message from Mr Biryani Den containing your online ordering link, press 1 after this announcement. By pressing 1, you expressly agree to receive an SMS text message from Mr Biryani Den with the requested ordering link. You will receive one text message for each request you make. Message frequency varies based on your requests. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Our terms and privacy policy are available at m r biryani den dot com. Press 2 to return to the main menu without receiving a text message.”
The message frequency is based on caller requests, generally one SMS per request. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. We do not use this IVR opt-in to send marketing messages.
How consent is collected in the phone system
Consent is collected by a caller's affirmative keypad selection, not simply by calling or choosing the online ordering menu. The caller first selects online ordering from the main menu, hears the complete SMS disclosures above, and then must press 1 to agree to the requested text. Pressing 2 declines the SMS and returns to the menu.
Customer consent pathway
- Call: Customer calls +1 (669) 239-2797 and presses 1 for online ordering.
- Disclosure: The IVR identifies Mr Biryani Den, states the SMS type and frequency, explains that message and data rates may apply, and explains STOP and HELP.
- Affirmative agreement: Only after the disclosure finishes, the caller presses 1 again to request the SMS. Pressing 2 or giving no valid consent does not authorize any SMS.
- Message: One SMS with the requested ordering link is attempted for the consenting caller. Delivery is subject to carrier registration and availability.
Example text message: Mr Biryani Den: Here is the online ordering link you requested: Order online. Reply STOP to opt out or HELP for assistance.
Note for reviewers: This page documents the verbal/telephone IVR call-to-action and the explicit keypad consent process. The disclosed wording must match the live published IVR recording.
Privacy, terms and customer support
We do not sell or share mobile numbers or SMS opt-in/consent information with third parties or affiliates for marketing or promotional purposes. Service providers may process information only as needed to provide requested messaging services.
Questions? Contact Mr Biryani Den at +1 (408) 649-3366. You can also reply HELP to the SMS sender.